“We noticed before the COVID-19 pandemic outbreak that relying solely on a manpower deployment model would be insufficient to meet the future needs of community security and property management,” said Tzai Ming-chang, the Deputy Manager of Hua Chen Security. The growing manpower shortage is a common challenge across industries, and its future impact is getting worse. The most up-to-date technology of the Internet of Things (IoT) can not only improve the inconvenience caused by the manpower shortage in communities but also elevate community security from basic “burglary prevention” to “smart community management.”
In communities without human guards, it’s safer than you can imagine.
Worldtrend Security is one of the few companies in Taiwan that provides security systems, on-site security personnel, and property management services. Leveraging the research and development capabilities of its parent company, Everspring Industry Co., Ltd, a major player in professional security systems in Taiwan, Everspring was the first in Taiwan to apply imaging technology to security systems. In recent years, they’ve integrated IoT technology to offer “unmanned security services.”
“Unmanned security” is not meant to replace human security but to fill the gap on the lack of human forces with advanced technology, making property management in communities more efficient,” said Ai Xiang-wen, the Deputy Manager of Worldtrend Security’s Exhibition Department. Hua Chen has developed a professional-grade system for video security. This system installs various sensors and cameras inside community buildings. These cameras and sensors act as multiple security personnel guarding every corner of the community and stay connected to Worldtrend ‘s 24-hour monitoring center. If there are abnormal access events or emergencies such as fires or residents, the system immediately notifies the community management committee or relevant authorities. Compared to traditional security companies that only dispatch personnel when alarms are triggered, Worldtrend ‘s unmanned security provides residents with more immediate responses. In cases of emergencies, the monitoring center also has a 3D layout of the community building, allowing them to communicate with residents as if they were on-site, providing reassurance and waiting for on-site security personnel to arrive and assist. Ai Xiang-wen even believes that unmanned smart security systems can be safer and more efficient than human guards. For instance, in times of unusual weather, news of flooded parking lots and heavily affected residents due to overnight heavy rain is not uncommon. However, even with security personnel on duty at night, they may not immediately detect flooding in the parking lot. Worldtrend ‘s unmanned security system can detect abnormal water levels in garages through sensors and instantly notify the affected floor’s vehicle owners to protect their property.
Unmanned smart security systems can also upgrade buildings into smart buildings. Many old buildings have outdated monitoring and control systems. Mechanical, electrical, fire, ventilation systems may be malfunctioning without anyone knowing, putting the community at unknown risks. Unmanned security systems can actively notify for maintenance or report equipment abnormalities through sensors.
For small to medium-sized communities with fewer than a hundred households, Deputy Manager Tzai Ming-chang believes that maintaining on-site security personnel and property management services during the day while implementing unmanned security services at night is the most effective approach.
The most obvious benefit is cost savings, allowing community management fees to be used more flexibly and efficiently. Manpower costs are the largest and continuously rising expense. If a community originally had 24-hour three-shift security personnel, they might spend more than 140,000 NTD per month for one post. After implementing unmanned security at night, the community might only need to spend approximately half the cost to maintain 24-hour protection. The saved amount can even be used to improve the quality of daytime security personnel or provide other community facilities and services as needed, such as the increasingly popular charging stations, among others. Tzai Ming-chang also emphasized that security is a regulated industry overseen by the government. It is not merely about purchasing consumer-grade smart surveillance cameras to be called “unmanned smart security.” It requires a professional security planner to conduct on-site assessments, examine the security and building conditions near the community, and draw up a comprehensive plan based on previous experience serving similar communities. The focus of the unmanned security system must be placed where it is needed most. For example, in Taipei, many communities use mechanical parking lots, so cameras should be installed to monitor vehicle access angles for quick assistance in case of abnormality. In low level underground areas, it is recommended to install underground water level detection devices.
Taiwan has thousands of security companies, but 95% of them mainly focus on manpower deployment. These businesses may not have the capability to invest in IoT technology. Recognizing the urgent market demand, Worldtrend Security, as one of the few companies capable of providing one-stop services, including hardware, software, manpower, electromechanical integration, process planning, and installation, has also introduced cross-industry cooperation programs. Even if a community does not use Worldtrend ‘s security personnel, they can still utilize Worldtrend ‘s professional-grade video security. Ai Xiang-wen said that security planners can also assist community committees in explaining and promoting the operation of unmanned security systems to residents, collectively working towards a better community. Due to Worldtrend Security’s ability to provide such professional services, the New Taipei City Security Business Association organized a visit to Worldtrend in early July, with more than 20 security industry representatives, including the Association’s chairman and board members. These industry professionals noted that the security industry is currently facing challenges such as rising minimum wages and severe manpower shortages. After learning about Worldtrend ‘s nighttime unmanned security service, they expressed their anticipation for future collaborations and exchanges to promote smart solutions. Worldtrend Security aims to make security more than just security, elevating communities towards smart buildings. This is Worldtrend ‘s deepest aspiration for the next twenty years.
Worldtrend Security – Leading Integrated Property Management and Security Services in Taiwan, Helping Your Community Save Half of Its Expenses and Enjoy 24-Hour Protection.
